Role: EdTech / Research / Brand / UX / UI / Web
Date: 2024–2025

Continuum interviewed six Cohort 1 participants: clinicians, faculty and founders who engage with the platform about once a week. Combined with a competitive review of edX, Coursera and LinkedIn Learning, their feedback pointed to four key issues the redesign had to fix.
Issue 01
Progress was invisible
Learners couldn’t see what they had finished or pick up where they left off.
Issue 02
Learners worked alone
With no way to connect on the platform, participants turned to Zoom and email instead.
Issue 03
Content was inconsistent
Long blocks of text and uneven video quality made time hard to plan.
Issue 04
Business and grant help was thin
Participants needed deeper guidance on company formation, funding and grant writing.
The interviews helped me understand the problems, but I still needed to know whether the design was addressing them. I worked one-on-one with Dr. Lisa Friis, a KU professor with experience helping researchers bring their ideas to market, who understood firsthand what her colleagues needed and expected from a platform like this. We reviewed the work together throughout the redesign. Her feedback helped me refine the experience, make the content more relevant, and use language that felt familiar to other professors before we moved into development.
I designed the platform and built the marketing website to work together, helping people understand the program’s value and what it’s like to use. Inside the platform, each lesson gives learners a clear next step: Review, Resume or Start. Lessons show how much time to set aside, while Discussions, Notes and Resources sit alongside the content so learners can get support and connect with peers without losing their place.
continuumedtech.com

Following the redesign, Continuum interviewed 13 participants from Cohort 2. While the curriculum remained largely unchanged, participants reported a significantly improved experience. The platform now supports two paying clients and multiple university beta programs, and the Digital Health Co/Lab at KUMC has requested custom content.
“Interface got a great upgrade but content was similar.”
Dr. Michael Hageman · KU
“Looks much more modern. The interface was way easier and encouraging to use.”
Dr. Tri Vu · OU
“The best one from a platform and the content.”
Dr. Greg Bashford · UNL
